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Highly Trained IBEW Field Technicians and Installers
For effective management of distribution and supply chain processes
The Videotec service department team is highly skilled and factory trained for the products we install. VTC only installs products that have gone through rigorous testing. Our service technicians are trained to provide quick and reliable service should there ever be a need for immediate help.
We have made a substantial investment in our service department. Following initial technical training, our technicians are factory-trained on the systems we service. In most cases we insist that suppliers provide on-site training before we take on a new product. Moreover, we send our technicians to the factory for more in-depth training when it is beneficial.
Extensive spare parts inventory
To keep service as efficient as possible, service kits are organized for each particular system and consistently maintained in a ready state. Our loaner stock is comprehensive and substantial. For example, we try to provide loaner cameras, monitors, and even video recorders when your equipment has to be removed for service.
Videotec Corporation Corporate Office:9801 Spring Street
Highland, IN 46322
Phone: (219) 922-4500
Phone2: (708) 862-0617
Toll Free: (800) 606-6644
Fax: (708) 862-2001
Licenses: IL Private Alarm Contractor Agency License 127.000621, 124.000259