Preventive maintenance is smart
Why wait until there is an emergency
Many parts of security systems in a facility perform daily functions to enhance the overall efficiency of a business. For example, access control doors and locks are used daily. It is common for these access doors to be used harshly, which eventually requires service. Because of the importance to keep these systems working smoothly, a regular scheduled routine inspection is very important to maintain a consistently reliable system.
Innovative maintenance support agreements
For a security system to be effective the system needs to be working 100% of the time. Our maintenance hardware service support agreements guarantee a quick response to your trouble calls when you need it the most. Your staff does not need to worry of having to get authorization for the needed repair costs. Our maintenance plans are customized to specific needs for each company.
VTC technicians are factory-trained on the systems we service
Four decades of experience
We maintain an extensive spare parts inventor. Our service technicians are each required to stock service kits of spare parts in their trucks. VTC maintains a comprehensive inventory of loaner stock that can be used as needed. If we have the available loaner part, we will provide a loaner piece of equipment until the part removed can be repaired. For example, this could be a loaner camera or a loaner DVR. We believe in providing the best customer service at every site we visit.